Strategic Artificial Intelligence in Human Resources Program |
Unlock HR Excellence with AI-Powered Transformation
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Strategic implementation of artificial intelligence (AI) has become a game-changer in the field of human resources (HR). Top companies are already harnessing the power of AI to drive transformative changes and optimize their HR practices. When you embrace the potential that AI can provide, you empower your HR team to propel positive organizational growth. As a result, your company will deliver seamless and more personalized employee experiences.
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The CERTIFi by Mercy University Strategic AI in HR Program is designed by industry experts for professionals to use AI frameworks and best practices developed by top companies. You'll be immersed in practical projects and real work challenges as you apply principles and techniques to drive AI innovation. Be ready to roll-up your sleeves and apply new skills in this hands-on, interactive course
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8 Modules Online ($4,995)Rolling Admission - Start Anytime
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4 Day In-person ($4,995) – Currently On-holdIn-person classes will be announced once dates are finalized, and held at Mercy University Campus.
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The interdisciplinary curriculum packs thought leadership, strategies, innovative frameworks, and peer discussions into eight modules. Industry professionals lead you through the program while sharing their real-world expertise and guidance.
You'll walk away with knowledge, plans ready for implementation, and a certificate that shows you've invested in yourself and your career.
You'll walk away with knowledge, plans ready for implementation, and a certificate that shows you've invested in yourself and your career.
Module 1 - Introduction: Embracing AI & New Technologies in HR
Learn how AI can analyze and personalize your employee data to recommend opportunities for development, career progression, and training. Understand how to use AI tools to enhance operations, efficiency, and employee experiences.
- Explore the role of AI in today's HR practices.
- Identify the importance of embracing AI as an HR Manager.
- Discover the evolution of AI in HR and and how to prepare for the future.
Module 2 - AI & Talent Acquisition
In today's fast-paced and competitive business environment, talent acquisition is vital for organizational success. Utilize AI to improve efficiency in the recruitment process. Create a streamlined plan to identify ideal candidates and foster a positive experience.
- Improve your recruitment efficiency and accuracy using AI.
- Understand how AI can screen and assess potential candidates.
- Use Chatbots for engagement and communication.
- Learn the best use of AI tools for Diversity, Equity and Inclusion (DEI) in the onboarding process.
Module 3 - AI in Learning & Development
Learning and development (L&D) is vital for your organization to thrive. Explore the power of AI to enrich learning experiences, optimize skill development, and enhance learning platforms. Use data to customize the individual learning journey.
- Learn how AI will create a personalized learning experience for each employee.
- Use predictive analytics to enhance your workforce skill development.
- Tailor learning experiences to individual needs using AI-driven learning platforms and content curation.
Module 4 - AI for Employee Engagement & Retention
Discover how to use AI tools to create engaging employee experiences. Gain insight to enhance communications, collaboration, and employee recognition using sentiment analysis, feedback platforms, intelligent chatbots, and virtual assistants.
- Discover the best practices for analyzing employee sentiment with AI.
- Better understand employee performance using AI to review and manage a workflow.
- Learn how to use AI for salary benchmarking and compensation analysis.
- Manage and monitor employee wellbeing programs.
Module 5 - AI in Workforce Analytics & Planning
Harness data-driven insights to make informed HR decisions. Explore case studies and hands-on applications of AI analytics and planning. Discover the full potential of AI to optimize efficiency and maximize productivity in your organization's workforce strategies.
- Uncover the key ways to leverage AI for data-driven HR decision-making.
- Learn how to use predictive analytics for workforce planning and optimization.
- Discover the advantages of using AI for succession planning and talent management.
- Explore the effective steps to evaluate and select AI tools for your HR needs.
Module 6 - AI in Organizational Culture & Change Management
AI has the potential to enhance your decision-making, facilitate effective communication, and drive successful change initiatives. Learn to leverage AI to navigate the ethical considerations associated with an AI-driven culture and change management.
- Focus on the 3 fundamentals of integrating AI into organizational culture.
- Discover the most important AI-driven tools for change management and effective communication.
- Explore how change management is crucial for successful AI implementation.
Module 7 - Compliance & Ethics of AI in HR
Dive into the compliance and ethics considerations of implementing AI in HR. Develop an understanding of the key principles, regulations, and ethical frameworks to guide you through the responsible use of AI in HR.
- Develop a framework for addressing the challenges around compliance when using AI.
- Uncover ways to enhance privacy and security throughout you HR practices.
- Learn the importance of balancing the benefits of AI with potential biases.
Module 8 - Case Studies: AI Implementation in HR
Explore case studies with successful applications of AI across various industries. Discover how to streamline and enhance your HR operations with the use of AI. Optimize your HR processes and improve upon the employee experience.
- Case Study: How AI Transformed HR at IBM.
- Case Study: The Impact of AI on HR at Google.
- Case Study: AI-Driven HR Transformation at Unilever.
Capstone Project: Your Strategic Growth & Organizational Plan
To reap the highest return-on-investment, you're encouraged to create your very own strategic plan. This Strategic AI in HR Implementation Plan will document your vision, goals, insights, designs, and initial programs, all of which will be used to drive AI success across your organization.
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Eric GreenbergEric Greenberg is an entrepreneur and author, currently leading Zschool as CEO. He's committed to providing the highest quality executive education programs to help professionals advance their careers and drive business success. His latest book, Strategic AI, is specifically tailored for non-technical leaders and decision-makers seeking to understand how AI is not just a buzzword, but a fundamental shift disrupting industries.
Eric is an accomplished AI instructor with a profound passion for blending the realms of AI and education. Through his mentorship and guidance, numerous AI enthusiasts have been inspired to pursue careers in this rapidly advancing domain. He actively collaborates with industry experts, leading research institutions, and AI organizations to stay abreast of the latest advancements in the field. Through his thought leadership, he contributes to shaping the future of AI by sharing insights, presenting innovative methodologies, and fostering fruitful collaborations. With over 25 years of experience, his executive education courses have been delivered by more than 40 universities internationally. His programs have been featured in the New York Times and many are consider critical programs to several fortune 500 companies. Prior to his involvement in executive education, Eric built and sold a successful marketing company with over 5000 employees and 35 offices. His book, Strategic Digital Marketing, has been translated into multiple languages and used as a textbook at several universities. He has a demonstrated passion for education, leadership, and entrepreneurship, and has presented at numerous conferences and events as an industry expert. Eric holds a degree in Economics from Wharton School of Business and a law degree from the New York University School of Law. |
Instructor Team Contributor
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Britney BeckyBritney, founder and Chief People Strategist at Hi-Wire HR Consulting, leverages 19+ years of HR management expertise to guide businesses across the U.S. She's adept in executive HR, strategic planning, recruitment, compensation, benefits, and labor law compliance. Beyond HR, Britney manages safety, security, community relations, and fleet/facilities. A respected authority, she holds a bachelor’s in Business, Senior SHRM certification, FMCS education in Labor Arbitration, and is a Florida Notary Public, Speaker, and Published Author.
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Gina Cappitti, LNHA, CEAL, CDPWith over 8 years of healthcare experience, Gina Cappitti, LNHA, CEAL, CDP, serves as Manager of Workforce Solutions at LeaderStat. Her expertise lies in long-term care, having managed various facilities including skilled nursing, rehabilitation, assisted, and independent living communities. Gina spearheads initiatives to address industry workforce challenges, notably overseeing LeaderStat’s Medication Aide Certification program. She actively contributes to professional development in the sector, participating in LeadingAge Ohio’s Professional Development Committee and serving as faculty for the Ohio Health Care Association’s Certified Executive for Assisted Living (CEAL) program. Recognized for her commitment to enhancing the lives of nursing home residents, Gina was honored with induction into the Marquis Who’s Who in America for 2022-2023.
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Selen Turner, SHRM -SCP, ODCPA certified HR executive with an MBA and 17+ years’ experience in Fortune 500 & non-profits. Leader in talent strategy, DEI, change management. Led award-winning initiatives at MasterCard. President of ATD South Florida Chapter. Pursuing PhD in I/O Psychology focused on DEI. Active in community leadership. Resides in Coral Springs, FL with family and dogs.
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