Women in Leadership Advisory Member |
Heather Smith
Active Term: 09/2024 - 09/2025
Areas of Expertise
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CEOVelocitiiHeather Smith is the Chief Executive Officer for Velocitii, a Business Process Outsourcing company headquartered in upstate NY, focused on job growth in Western NY. Previously, she was the Vice President of Customer Experience and Transformation for Essilor of America. Prior to joining Essilor in 2018, she was with Conduent (formerly Xerox Business Services) where she served as the Vice President of Global Delivery Transformation following her success leading the Customer Care organization for Xerox. Before joining Xerox in 2008,
She spent more than 20 years at Unisys Corporation, most recently as the Vice President, Worldwide Inside Sales and Marketing. Ms. Smith currently serves as the President of the Rochester Rotary Charitable Trust Board supporting community service initiatives such as Rochester Rotary Sunshine Camp and the partnership with Roberto Clemente School No. 8. She graduated from North Carolina State University and completed Executive Development Programs at Northwestern University and the University of Virginia. She resides in Webster, NY with her husband, Gordon and has two grown children. |